Custom Job Management & Workflow Automation
The Business:
CK Signs is a signage and graphics company providing design, printing, and fabrication services. They handle everything from initial customer enquiries through artwork design, printing, and workshop assembly to final installation.
The Bottleneck:
CK Signs was managing jobs across multiple disconnected systems - Clarity for quotes and job creation, Slack for visuals and updates, physical job cards moving through departments, and Sage for invoicing.
This fragmented approach meant information was scattered, jobs could get lost between departments, and the entire process relied on physical paperwork moving through the building.
There was no single source of truth, making it difficult to track job progress, schedule work effectively, or generate meaningful reports. The manual handoffs between departments created delays and opportunities for miscommunication.
The Solution:
We built a custom job management application that digitises the entire CK Signs workflow from enquiry to invoice. The system tracks each job through every department - design, print, workshop, and billing - with real-time status updates visible to everyone. Key features include:
Customer and quote management integrated with job creation
Department-specific task lists showing exactly what needs to be done
Image uploads at each stage to document progress and share visuals
Notes and comments for inter-department communication on each job
An activity feed,to handle discussion and communications across departments
Management reporting and scheduling across all jobs and departments
CSV exports for data analysis in Excel
Secure user logins with differentiated, role-based access for different departments
The Impact:
Eliminated physical job cards and the delays they created moving between departments
Single source of truth - everyone sees the same information in real time
Reduced miscommunication between departments with built-in commenting
Better scheduling and workload visibility across the entire operation
System operates independently of any single person - any staff member can pick up where another left off
Management can track job progress and identify bottlenecks instantly
